We provide Lifetime Warranty on our all products.
We offer credit for RMA in 2 days after receiving it, all RMA will be accepted unless the product has physical damages like lcd panel cracked, or ripped flex cable.
You don't need to fill any RMA form, just send it back to our RMA address with your account ID. Please make sure safe packaging before shipping out, the original packaging is recommended.
If any question, Please contact us.
We have warehouse and after-slaes address for customers in LA and Charlotte, USA
Free standard shipping for orders over $500
Leadtime normally 2-3 business days
Shipping time normally 5-7 business days
If any question, please contact us for more details
To expedite the shipping processes, we will start the shipment preparation upon the receipt/notice of payment. Once the payment is confirmed, goods will be dispatched within 2-3 days by international express-DHL, FedEx, UPS, TNT, etc upon agreement of both parties.
DHL : http://www.dhl.com/en/express/tracking.html
FedEx : https://www.fedex.com/apps/fedextrack/?action=track
UPS : https://www.ups.com/tracking/tracking.html
- Once an order is delivered, any tracking number available ?
Each parcel we sent will come with an independent tracking number from the courier service companies such as DHL, FedEx, UPS, TNT, etc.
- Do you ship internationally ?
Yes, we accept orders worldwide for separate countries or regions, suitable shipping option will be recommended.
Note: For remote regions, additional fees will be charged according to express company policy and buyer is liable for any customs taxes or duties.